Service and ride was top tier definitely booking again!!!!

Great experience with the shuttle service!!! The driver packaged all our package on and off the shuttle!!! Enjoyed listening to music as well! Will definitely book again..,

Absolute scam! Do not use these people! I wish I hadn’t!Reviews for Transpro Park and Ride (located at 2115 Terminal Dr) are overwhelmingly negative. Cruise passengers report severe disorganization, unexpected cash shuttle fees ranging from $25 to $30, and wait times exceeding two hours at pickup. Many reviewers strongly advise avoiding this service and booking elsewhere.Common complaints from recent travelers highlight several recurring issues:Hidden/Extra Fees: While advertised as complimentary on booking platforms, passengers frequently report that on-site staff demand cash for terminal shuttles.Long Wait Times: Shuttles are often under-resourced, leading to frustrating delays getting to and from the cruise terminals.Unprofessional Staff: Customers have frequently described the lot manager, Jeffrey, and other on-site staff as rude and difficult to reach.Poor Communication: It is not uncommon for confirmation details to be missing, leaving guests uncertain about logistics.

Amazing service, picked us up directly from port and made sure to get us where we needed to go and the driver was amazing

These people picked us up at the car rental company...They were waiting for us when we arrived there and even though we were way earlier getting off the ship than I originally told them..they had that covered with no problem...