This luxury hotel provides all the opulence one would expect from the JW Marriott pedigree. What sets it apart are the team that take pride in making each guest feel special. I was standing in the lobby waiting for a colleague and the button on my jacket fell off. Leslie, from reception noticed this and without hesitation said she could sew back on. Now, that's what I call intuitive natural service. Thanks to Leslie especially, & all the team for making me feel so comfortable.

As a Marriott Bonvoy Lifetime Elite member, this was my second visit to this property, and I stayed for one night. Overall, I had another excellent stay and would gladly return.Pre-arrival communication was excellent. The check-in process was smooth, professional, and efficient. The associate clearly explained the hotel amenities and my Bonvoy elite benefits, which I appreciated. Elite recognition was handled well from the start.My room was clean, comfortable, and well maintained. Sleep quality was an easy 10/10. I also enjoyed the fitness center. It was well equipped with modern equipment and offered everything I needed for a good workout.Breakfast in the Executive Lounge was fine. The selection was adequate, although nothing stood out. I arrived around 8:00 a.m. on Sunday morning, and no lounge staff were visible. It took approximately 10 to 15 minutes before a staff member came out from the back.Breakfast appeared to end at 9:00 a.m. As that time approached, the staff member repeatedly checked her watch. At exactly 9:00 a.m., she began clearing the food trays even though the lounge was filled with guests. The process made several guests feel rushed.I do not know if she was the only associate assigned to the lounge that morning, so staffing may have played a role. Still, the experience fell short of what I normally expect from a Marriott Executive Lounge, especially at a property that otherwise delivered such strong service.Later in the day, I returned to the lounge looking for bottled water. I was told there was no more water available and that I would need to go to the front desk to get some. This was a minor inconvenience, but it reinforced my impression that the lounge service could use more attention.As a Lifetime Elite member and a returning guest, I value consistency. This property has delivered a strong overall experience on both of my visits. The Executive Lounge was the one area on this stay that did not match the quality of the rest of the hotel.Overall, this remains an excellent Marriott property. The room was comfortable, the hotel was well maintained, pre-arrival communication was strong, and most of the service was excellent. I would definitely stay here again and look forward to a third visit.

It’s a new hotel with the amenities that would be expected. Extremely clean room and common areas. It’s the best hotel gym my husband has used. Great view. Windows keep out outside noise. Conveniently located near Reston station and restaurants. Definitely will stay again.

Front desk experience is so important! Props to Leslie!! She greeted us in a way that was warm, informative and welcoming. Leslie set the tone for a great weekend. Hotel is new, positive.

Beautiful and amazing room … the linens, bed, toiletries … this place is luxury and the he staff was very accommodating.