Paper thin walls! Check in was an hour late and we just sat there in the lobby waiting. We were told rooms were being inspected. Bed was comfortable. Fridge was noisy. But noise from halls made it impossible to relax or sleep.

We were part of the project group and had the pleasure of staying over the night of the grand opening. Our kids loved it, and we had a great experience with their staff and the rooms were very comfortable.

First time at the new Hotel Rose in Rockford and was disappointed. Went to check in and there was one person at the desk. She was on the phone dealing with a guest who had issues with her reservation. I waited over 15 minutes for the agent to end the call. She did apologize, but she should have summoned the manager who was in the office. I know that because after I got my luggage, the manager was at the desk as well. New hotel so it's very clean, but the bed is pretty soft and the pillows are typical of franchise hotels. Definitely not worth the $200 plus that they charge especially since there is no breakfast included, and the restaurant on site doesn't open until 4:00 pm. And the restaurant is very expensive for Rockford.