Cockroaches everywhere, do not recommend at all.

I am absolutely appalled by the management and staff at this hotel. My daughter discovered a cockroach infestation in her room. This was already a highly stressful time for our family, as her newborn baby was currently in the ICU. When we brought the roach issue to the staff's attention, instead of resolving it, the General Manager kicked my daughter and her family out.Management falsely claimed that insurance required them to leave, and the GM baselessly accused her of housing extra people—even though I am her parent and had paid for my own separate room. The GM was incredibly unprofessional and hostile. Furthermore, the overall staff environment is toxic; I personally observed employees rolling their eyes at guests and making completely inappropriate, rude comments about the people staying there & nothing was done about it. Staff disregarded parking spaces meant for guests & parked there anyway. To treat paying customers this way under such difficult circumstances is unacceptable. Beware, this place has roaches and terrible management!

Very friendly an amazing place

It seems funny now, but we were concerned because the Garner Hotel was so cheap compared to other Albuquerque options. We were en route, and needed a place for later that night. The reviews looked decent enough... It worked out great! Not only was our room perfectly good, the included hot breakfast was too. Aside from a dead electrical outlet - good thing I noticed, or my phone wouldn't have charged - we found nothing but goodness.

Stayed here to catch an early flight the following morning and it was a mistake, as the place is under major renovation following a change in ownership. The promised airport shuttle did not exist - we had to keep our car an extra day. It was raining when we arrived, but we could not use the portico, as it was filled with a construction vehicle and what looked like paving stones on a pallet - we dragged our stuff from the lot in the rain. The room was in very poor shape - the shower leaked and had a broken towel bar, everything in the room needed to be replaced. The staff was the sour cherry on top of this place - the person checking us in gave us the room keys to someone else's room, and they were inside in their underwear watching TV when we walked in! The next morning, at checkout, the staff person was asleep in a chair in the reception area. Both very embarrassing!!Breakfast was very basic. Would not recommend this place until the renovations are complete!