The JW Marriott Atlanta Downtown delivers service and comfort as a centrally located hotel in Atlanta. After reading the reviews below, I decided to give it a chance. The hotel is within a six-minute walk of Civic Center station and a five-minute walk to Downtown Atlanta. Overall, the building's exterior, along with its modern interior touches, aligns well with the JW Marriott brand. Upon arrival, I was checked in by Jacqueline, who was friendly and welcoming, and I was nicely upgraded to a corner king room on a high floor. Overall, everyone seemed courteous and attentive to detail. Upon arrival, the room had nice touches, including lighting, a Nespresso machine, a minibar, and a spacious rain shower. The corner room offers excellent views, so I highly recommend it. Also, the shower and products were great, and the noise level outside was decent. When I visited the 16th floor, I could use the pool and gym, which were extremely clean and modern. There is also a spa, but I didn't get a chance to fully visit it because of time constraints. On the other hand, their executive lounge on the second floor was quite comfortable. Although they offered only light hors d'oeuvres in the evening and limited breakfast options, the service, especially in the morning, was amazing. I would like to highlight the service provided by Sia; even though there was heavy rain from the storm, she came in early that morning and greeted all guests, asking if they needed anything else with a smile. That is what I call service! Overall, it was a great experience at this hotel. I recommend booking in advance to secure the greatest value/rate for your room. Next time, I would like to spend more time exploring the bar and restaurant areas, which I unfortunately didn't get to experience during this stay.

I had an outstanding experience during my stay. I arrived late at night and received a warm welcome from the the valet attendant who escorted me to the front desk. The front desk agent was extremely friendly and professional. The hotel was exceptionally clean and looked brand new. The room was comfortable, spacious, and equipped with everything I needed for a relaxing stay. The amenities were excellent, and the overall atmosphere made me feel right at home. I truly appreciated the attention to detail and commitment to customer service. I was pleasantly surprised to receive a personalized welcome note from the General Manager in my room. I would highly recommend this hotel to anyone traveling to the area and will definitely stay here again in the future. Thank you to the entire team for a wonderful experience!

Tracey at the pool bar is the best! She took care of me well. My first trip tot the bar she started me a tap and from that point forward, she made sure I always had a cold beer to quench the August heat. Early in the afternoon, she complemented me on my swimsuit. Then, later in the day, while sitting at the bar, another staff member asked me to put clothes over my swimsuit. I was so bothered by this. Since when can a guy not wear a swimsuit to the pool bar? Anyway, I was finishing up a drink so I just to the staff guy I would do so and return to my chair by the pool. Tracey was concerned about the other staff guys actions as well. She when and got clarification that my swimsuit, even though a skimpy, was fine to wear at the pool; however, at the bar I needed to put on a shirt. This was reasonable and everyone was happy! Thank you so much Tracey!!! I hope to return soon.

Stayed one night for the World Cup semifinal match in July. Big, new, modern and comfortable hotel, rooms are big and seem entirely new. There is none of the cosy, personalised attention you get at smaller five-star properties, where all the personnel in sight seem to pay attention and greet you. Here everything seemed perfectly well-oiled and somehow a little more anonymous. Nevertheless, we slept really well and quietly in our rooms. For price and location, we would book it again. A well-deserved four stars.

After driving nine hours from South Florida, we ended up here for some nice R and R after some big rain storms and Thunder and lightning along the way. This hotel used to be the W and now moved over to a JW Marriott. You can still see the old decor from the W days.A quick check in at the front desk and we placed our bags in our suite, room 404. It was clean, very spacious, and with comfortable beds, nice roomy shower.We went straight to the Ledger Bar and Lounge for a drink and a bite to eat. And met SAMONE behind the bar. She was great at her job, she gave us recommendations and informed us of menu in detail. Overall, nice hotel, many upgrades, nice decor, valet parking, awesome ambiance, great club lounge for that quick bite, coffee for breakfast and soft drinks plus superb bartender from my fellow Brooklyn sister, SAMONE!!!First time here and we will be back!!!