Out of order: washer/dryer, hot tub, ice maker, exercise room. Equipment was duct taped and cables hanging Front desk told me IHG stood for international HILTON group and I have Hilton app but couldn’t find “Garner” later I found out H was for Hotel. Staff didn’t know! Vinyl curtain peeling, pieces on window sill and carpet, was there two nights, day two I swear breakfast was leftovers from first day, food was set out sparingly, room smelled like dog per they did let me switch rooms. Hallways smelled sour. I was in and out a lot and front desk never looked up to acknowledge me, I question the security there, anyone could have walked in I contacted customer service they were of no help. I tried to leave a review on my stay on the app under my stay, BUT THEY DELETED my past stay

Hotel rep is very rude. She kept on hanging up my calls and placing me on hold. I got no assistance whatsover. Wasn't able to catch her name as she keeps on hanging up on me. The time I called is at 12:00PM-12:30PM. Please take accountability.It's been a week since I started calling and still got no help.

My room was spacious, clean and cool when I walked in. I would definitely stay here again. Staff at front desk were very nice. There's a waffle house in walking distance and a Popeyes chicken. There's also a Walgreens and a whole foods market down the block. That is walkable also.

I think there was a lot of poor service even in the breakfast area there should be more options . Hopefully next time there's better customer service especially with answering questions. I wouldn't recommend tho

First time that we stayed at this hotel. It is very clean and the staff are friendly ad helpful. The rooms are large and quiet. The beds and pillows are very comfortable. The complimentary breakfast was excellent. There are many good restaurants nearby to choose from.