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Garner Hotel Greenville East by IHG Hotel

Website: ihg.com

Phone: (864) 297-7866

20 Interstate Ct Greenville, SC 29615 ·267.70 mi

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Amenities

  • Wifi
  • Parking
  • Hot tub
  • Spa
  • Smoke-free
  • Accessible
4.0
1 reviews
5 star
0 4 star
1 3 star
0 2 star
0 1 star
0
Tripadvisor traveler Denise K 10/20/26

A great place and we'd stay here again. I'm currently in a wheelchair and they were able to accommodate us in a wheelchair-roll-in shower, complete with grab bars and an elevated toilet. This hotel is scrupulously clean, very quiet (and there were several high school baseball teams staying at the same time), attentive, friendly, competent staff, tons of free parking (even for larger vehicles like a U-Haul rent-a-truck), surprisingly good coffee, fresh pastries and fruit for the continental breakfast, lots of fast food and other restaurants within walking distance, easy-on-easy-off I-85, and 5.5 minutes from GSP International Airport. Why only a 4-Star rating? (1) There is not a comfortable chair in the whole room. Not one. Even the desk chair is a back-breaker and that's the ONLY chair. (2) You need to be a pole-vaulter to get into bed. It's very comfortable once you're in it, but it sits so far off the floor that you need a crane to hoist you in. (3) Despite the wonderful roll-in shower, there is no handheld shower head. We worked around it, but Garner should change that. Bottom line, this is still a great place and we definitely recommend.

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Tripadvisor traveler john h 06/05/26

Did not know in advance, but the entire hotel was under renovation. The hallway to my room was cluttered with new TV's and mattresses, but the room was newly redone and I had no complaint about cluttered nature of everything because the material items scattered about were gone the following morning. I had to request an ice bucket which was missing from the room. It was brought to my room by a non-staff member: the contractor supervisor and did not have a cover. I was ok with that. NOTE: i did not use any staffing services, but still left a tip. SCAM ALERT! After I left the hotel and continued my trip, I discovered that a $50 damage fee was accessed to me for a missing hair dryer. I am a 73-year old male with NO HAIR! I believed I had been scammed. I contacted IHG Hotels who took two weeks to respond to my complaint, saying they cannot do anything about it, considering the property performed its standard room inspection process before and after my arrival, and found the hair dryer missing. So, why didn't the standard room inspection process discover that the ice bucket and cover were missing prior to my arrival? I believe I had been scammed and called the hotel upon the fee discovery and met with no answer and no response to my voicemail. Therefore, I contacted IHG Hotels to provide support, but received none. I usually stay at an IHG Holiday Inn Express, but the two options I had in Greenville, SC could not accommodate my dates. Upon research, I discovered Greenville Pelham Inn, covered under the IHG umbrella, and booked my stay there. As a point of reference, I recall that this particular hotel was once a Microtel hotel that I had visited many years ago with no issue.

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Tripadvisor traveler dfbf 04/03/26

I stayed at this hotel during a quick trip during its renovation. The hotel is a little difficult to find because the side street is not well marked. There's a little bit of highway noise from I-85, but I slept well. The area is located in a major suburban shopping center with food and groceries all within a short drive or walk. The room was very small but clean. I would stay here again for the right price.

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Tripadvisor traveler Sharon M 09/01/25

The staff is friendly. The motel is very cozy. During my stay I had no issues with parking. There are multiple fast food restaurants

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Tripadvisor traveler Sary G 06/01/25

The best and I mean best part of this stay was last night May 31 2025. The clerk came and showed exactly how to work something that was frustrating this guest. What I'd improve is LETTING PEOPLE KNOW OF THE HONESTY of the clerks. The night clerk saved the day/night! Came after many hours driving because AVIS no longer lets you have cars that automatically have cell phone charges that work with most phones. MEANING they did NOT provide a USB charger, so this customer was forced to wait 3 to 5 hours for the correct car with a USB charger. THE CAR they gave was at 1 am in the morning with a connection t hat DOES NOT WORK with most phones. Therefore after hours of waiting in the AVIS section of the airport, the 6 am AVIS supervisor got a correct ed car as asked for in the reservation. (The Night AVIS attendant was beyond incompetent, but Avis provides no oversight from 3 to 6 am. nightly. This caused a complete level of exhaustion at 2 am the early morning of Jun 1st, SUNDAY. AND ,,,,,,,,,, read this. Econolodge employee got to save the day, provide the safe alert driver that I am today after good sleep and safe feeling of the enterprise/business cares about customers paying hard earned dollars. (unlike Avis). The night clerk did quick reserve at an odd hour of night (for daytime folks) of a splendid room. It could be said, the night clerk, Terry saved the life perhaps of this customer. We spoke at the desk, he immediately got a rate UNDER 100 bucks. He later also helped out in a very human way.This driver was so exhausted from that big glitch by a major US company/Avis leaving customer distracted and overwhelmed. It became clear that the hotel reservation further along the journey would NOT be reached within an hour or two. Best to choose at this late midnight hour to pull off and find a good place to rejuvenate. As cutomer was unloading the food bag and regular airline bag on wheels the horrific treatment by AVIS was still having it's distracting effects. (more in another review on AVIS) So outside this establishment the 2 items were left. AND The clerk Terry was kind and efficient. He retrieved the items left out on the front outside vestibule. He obviously did NOT wish to call as that could have woken a person in real need of sleep, .having waited hours from 2 am in Hartsfield Intl Airport /Atlanta for the CORRECT USB port ammenity in the already paid for AVIS RENTAL CAR.Terry protected the items and placed them INSIDE at the front desk ofthe Econo Lodge. Upon waking this customer met with the Day Front desk and said thanks so much for placing these items in a safe spot to be claimed by this room number....The day man at desk honestly gave the honoring to the proper co worker. He said thank Terry, the night clerk. Terry is the one who accomplished that protection providing peace and calm for the customer! SO HERE IT IS A WRITTEN REVIEW SHOWING OFF THE HUMAN CARING SKILLS OF THE NIGHT CLERK. GO TERRY!

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