When I lived in Rochester, this Best Buy was less than a five-minute drive from my home. Back then, I had opened a Best Buy credit card, which helped finance a desktop computer. Before the...

They have zero customer service they had me bring my wife's phone in for service they scheduled me to come in five different days and them said they would call me they still haven't called and I...

Trying to get customer service in this store is ridiculous. I've asked four people a simple question, and they have ALL given me the verbal equivalent of a shrug, and pointed me to the next person...

I went to geek squad so they can help me with the laptop THEY sold me. My laptop would not turn on even when plugged in. And then when I was helped the lady told me there was nothing they could do...

apple made a appointment to repair our iPhone we arrived and was told to reschedule so 2nd appointment they said wrong techs were in and rescheduled for the next day we showed up they said the guy...