Michael from Bay Alarm came out right away fixed my broken screen and replaced the alarm battery. Super fast and great great. Thanks Michael.

Unprofessional beyond belief. Literally no one on staff to deal with a false alarm at 7 pm. Been on the phone for well over 15 minutes and no answer. What am I paying for? How does this...

This review is a long time coming....I've been a customer for several decades. They used to be really great at one time but are truly awful now. Their technical support is not technical support....

I installed a brand new Bay Alarm system that required not one, not two, but SEVEN tech visits in the first year. Even the technicians thought this was outrageous, and one of them urged me to...

Bay Alarm dispatched Ruben to remedy an issue we were having within 24 hours. After identifying the issue, he scheduled a time to return the following week and fix the issue and was able to finish...