The toys were not just dirty they were filthy. There were a couple of items that were out of order.4out of 5 hula hoops were broken. It was not worth paying $15/ adult plus $15 for a 2 year old for this overrated place.

I appreciate the fact that the museum is a non-profit organization, the cause is amazing and it truly engages kid's for 2-3 hours. I gave a rating of 3 because the word Museum to me has a different meaning and I thought it might actally have some background history or cultural take aways for kid's which was missing. It's more of a play area for kid's.

I’m not one to leave a one star review for a non-profit but the experience I had today was unacceptable. I have been going here since I had my son here in 2020 and before that I once volunteered here for 120 hours one summer when I was in high school. I was given a $75 credit in 2023 that I was allowed to use it for admissions and anything in the gift shop moving forward. Someone from the office would look up my credit to help the person at the front desk.My son and I have finally recovered from having the flu so I went in to take him to play and the new “Director of Visitor Experience”, Randy Capps, not only tried to immediately insinuate that I was lying about the credit because he’s “never heard of such credits” but he also continued to speak to me in a condescending manner while laughing about it even after I provided him proof of it (pictured below). He even suggested I got my money’s worth from coming there TWO times. He did all of this at the front desk in front of my child with families coming in. We ended up just leaving because I am disgusted with the way me and my child were treated.I am an educator for young children and previously worked in a role where I was the customer experience point of contact and handled customer complaint resolution daily. Not only was there ZERO attempt to rectify the situation but this was incredibly unprofessional. Needless to say I won’t be stepping foot in there again.

I have been a frequent visitor to the Children’s Museum and while the exhibits and activities are enjoyable for my children, I am deeply concerned about the treatment of the staff.Over the past few weeks, I have witnessed who I learned was the CEO being extremely rude to the staff on three separate occasions. This behavior is not only unprofessional but also creates a hostile work environment. I have seen staff members looking visibly upset, stressed, and on one occasion, I even saw a young staff member in tears.The staff at the museum are generally young and seem passionate about their work, but it is clear that the management’s behavior is taking a toll on them. It is disheartening to see such treatment in a place that should be focused on fostering a positive and educational environment for children.I hope the management, especially the CEO, can reflect on their actions and make a commitment to treating their staff with the respect and dignity they deserve. The museum’s success is built on the hard work and dedication of these employees, and they should be valued and supported, not demeaned.Until there is a noticeable improvement in the management’s treatment of staff, I cannot in good conscience recommend this museum nor will we be returning.

Inside is mostly closed/ broken, only thing available is a play shopping area or arts & crafts. Outside is also mostly broken or you have to pay more for gravel sifting.. would bot recommend waisting your money.