I recently opened an account with East West Bank and was assisted by Eunice Lo. She was friendly and welcoming and made the process quick and easy.

I really appreciated Lily's help, she is really great and full of knowledge. Excellent service of helping all my needs. Thank you again.

what a pleasant branch, prompt and efficient service. Def. trying to help customers out at their best capacity, esp. Lily Lei at teller and VP Winnie Leung. Two thumbs up!

I don't go into a bank much but I was here on Jan 25, 2025. Lily helped me on this day. She was so kind, very patient, friendly, caring, and knowledgeable. I chose these words specifically and if...

My mom usually goes to the location in Chinatown. I came with her a few weeks ago to update some info on her account. I forgot the lady's name, but she was stand offish and very curt. 'No you...