No explanation of what to do. After seeing I had dry eye she handed me eyedrops and told me to call back in 6 months then rushed out the door. I found someone else and I have an appointment so I...

Extremely poor organization and communication between office and billing. Contacts were ordered and delivered but never billed for through my insurance. This has caused major delays in getting the...

Shasta Eye invited me to share my experience, and I appreciate the opportunity to provide honest feedback. While several staff members were courteous and professional, aspects of the exam were...

Bought a new pair of glasses and frames with rhinestones and replacement rhinestones. They lost my replacement rhinestones 6 months ago and have not replaced them yet. Three times they have told...

I would give them ZERO stars if possible. My wife had an appointment to see a doctor. She waited over an hour. As part of her exam she got a prescription (for glasses). We ordered glasses a...