Their customer service turns out to be better than I thought. They reviewed the issue and resolved it. My confusion was that the guy I talked to indicated he was opening a new ticket, but they...

Absolutely the biggest shit show you will ever walk into. Bring your patience and be prepared to tolerate terrible service at a snails pace . Do not bother telling the manager your frustrated,...

Do not rent from here. $125 rental they've charged $800 and never contacted me back after a no fault accident. Left me stranded 3 hours in the snow after saying they'd have a tow truck and...

I rented a full size car , Nissan Altima for a day to take my daughter to a college open house . The cost of the rental was $17.00 which was very shocking being that the other well known agencies...

Payless = Get Less. Terrible experience, pure bait and switch for the rental at the DTW location. Reserved a SUV a week prior, they offered one of two compact cars at the same rate (the only...