Called customer service because during deck construction my internet was accidentally cut. The good news: I only had to ask for a live representative twice before being transferred, and then...

Genuinely awful company. I'd give zero stars if it would let me. Extremely expensive, unreliable and inconsistent. Frequent downs, unusable slow speeds. We pay for 1 gig download speeds and more...

I used to brag about how fantastic Buckeye customer service and especially technical service was in the Toledo area. Not any more!! They have outsourced this to an offshore group and the only way...

Why would a company that put so much emphasis on being local and having your neighbors answering your calls, fire everyone local and have the calls answered by India or wherever the chose to...

First of all, I worked for Buckeye and saw how they faced challenges. One of the most divisive was the loss of channel 11 for a period of time. People were angry and wouldn't listen to the reason...