I am disappointed with Elan. I paid the account off today. I was 3 days late but I never received any notice of the due date for this account. They told me in order to receive notices I needed...

I am extremely disappointed with how this situation has been handled. I was assessed a late fee despite making a payment on the 1st of the month. At no point was I clearly informed that making a...

I overpaid by $11,000 on my account by accident. 3 months later they still have not returned the money to me They sent me a letter saying that they sent it to my bill pay but my bill pay has...

Terrible customer service rep. Spoke with Maurice who, after multiple exasperated sighs, offered zero guidance and promptly pushed me back into the call queue for some unknown reason. Total time...

After looking at the reviews I am not surprised one bit about my experience LOL. Elan financial services is horrible. I am pretty sure that I am going to switch financial services being that I...