The Quality Inn hotel is conveniently located on Interstate 91, with easy access to the Massachusetts Turnpike (Interstate 90) and all the Pioneer Valley attractions. Bradley International Airport is 20 miles from the hotel. A number of educational institutions are located in the area, including Suffield Academy, Elms College, Amherst College, Bay Path College and Smith College. Additional area colleges include, Western New England College, University of Massachusetts Amherst, Mount Holyoke College, Springfield College and American International College. Magic Wings Butterfly Conservatory & Gardens and the Springfield Museums, featuring the Dr. Seuss National Memorial Sculpture Garden, are also close by. Set in the rolling hills of central Massachusetts, Old Sturbridge Village presents a vivid and unforgettable portrait of life in early 19th century New England. A variety of shops, cinemas and restaurants are within a two-mile radius. Be sure to visit the Tokyo Asian Cuisine Restaurant, located on the property. Guests of the hotel are invited to enjoy the free deluxe continental breakfast, which includes assorted bagels, muffins, hard boiled eggs, sausages, biscuits, yogurt, oatmeal, cereal, toast, fresh fruit, tea, coffee, juice and waffles. Other full-service features and amenities include, free wireless high-speed Internet access, free newspaper and free local calls. Business travelers will appreciate free high-speed Internet access, spacious work areas and access to fax and copy services. Banquet and meeting facilities are available for most events and business functions. The luxurious, spacious accommodations are equipped with coffee makers, hair dryers and cable television with free Showtime, ESPN and 50 other channels. Some rooms also include irons and ironing boards. Coin-operated laundry facilities and ample bus and truck parking are on the premises. This is a pet-friendly hotel; a stay fee is required. Be sure to ask about special corporate and group rates. Discounted Six Flags New England tickets are available at the front desk.
Website: qualityinnspringfieldma.com
Phone: (413) 739-7261
Open now
- Wed Open 24 Hours
1150 Riverdale St West Springfield, MA 01089 ·460.93 mi
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Amenities
- Wifi
- Parking
- Hot tub
- Restaurant
- Spa
- Swimming pool
- Smoke-free
- Family friendly
- Accessible
Reviews
tripadvisor
Was nice to see the rooms were updated! Enjoyed our stay! Friendly staff... It was modernized and very clean. We hadn't been there in about 4 years.
MoreI was horrified by the conditions at your West Springfield location on March 1. The driveway was littered with trash, windows had ripped curtains, and inside was even worse—guests were leaving with their belongings in garbage bags, the lobby was filthy, and unsupervised kids ran wild.To top it off, the front desk clerk was missing. When she finally appeared, I asked about my early check-in request. It was noon, and I just wanted to see if a room was available. She rudely told me check-in wasn’t until 3 PM, early check-in wasn’t allowed, and my payment was non-refundable.I wouldn’t have stayed there if it were free. We immediately left and booked another hotel, yet I was still charged. This place is a disgrace and should not bear the Quality Inn name. I demand a full refund. If this isn’t resolved, I will escalate my complaint to corporate and review platforms.
MoreWas a little nervous with the mixed reviews. But I would say that it was not a bad place to stay. We only stayed one night to go to the Big E. The front desk was very nice and gave us good directions to avoid the traffic. The beds were not very comfortable but its not a 5 star hotel and fancy. I would probably only stay here a weekend. The breakfast was really good.
MoreVery friendly staff at the front desk and at hot breakfast. Desk manager even made a fresh carafe of coffee for me when I went down in the evening and the existing one was empty. This was a pleasant experience after another unpleasant experience at a quality inn in Beckley, West Virginia on the last day of January, 2024 when the hotel staff were told to throw out and discontinue breakfast offerings as of Feb 1, 2024. We and others could not believe such action by management. Made a note never to stay there again.
MoreThe room was nice, good AC, very comfortable bed and a big screen tv. Small clean bathroom. No chairs for the balcony though it was too hot outside to use anyhow. Impressive breakfast buffet that's very well maintained from 7-10 in a clean cafeteria. Overall its an old building (that needs better langscaping) with a plain lobby and small hot elevators. It does have a small pool and tiny gym though i didnt use it, and the snack/soda/ice machines were well stocked. The staff and manager are very nice but the front desk host wasnt welcoming and seems she doesnt want to be there (both weekends we stayed) and it one point there was no one there to ask for a door tag.It's fine for the price but it youre seeking Quality this isnt it.
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