--Shout Out-- Shout out to Sharon for helping me with my order. I had placed an online order and had not received a confirmation pick up. She by-passed the system and got me my shoe right...

I ordered socks to be shipped to me since the online app took my order twice then cancelled it saying they couldn't verify my address which was absolutely ridiculous. However, despite me saying...

This is for an order from 07-2025. On a Tuesday on July, an employee of a local New Balance store sent a request to your store to ship a pair of shoes to my home address. The shoes arrived...

I was very disappointed with the customer service at this location. I purchased a pair of shoes at one location and needed to exchange them for a different size at this location. I noticed the...

I called ahead and spoke with an employee named Santos about a pair of 327s I bought just three months ago. The sole had already come undone, and he told me to bring them in so he could process a...