I used to live in the area and go to school nearby. I would always stop in this location. It's a smaller Best Buy tier store. It hasn't changed in 20 years, which isn't a bad thing because I've...

I came to the store to look for a new phone at the Dekalb location. I was working with Cindy at the counter. I have to say I had the worst experience working with her. She was rude to my son who...

The employees in the Dekalb Best Buy lie to you. If you want something from Best Buy don't good to the in Dekalb Illinois Best Buy. The employees are the worst.

Talk about bait and switch! I went into the store to buy a keyboard. I found one with a price tag on the shelf of 142.99. A little pricey, but it's a good brand, so ok. I get up to the register...

My I Pad froze up and Apple set me up with an appointment to have it repaired. When we arrived at the appointment we were met by ANTHONY who clearly told us what our wait time would probably be...