Thank you, Manager Chang, for leading such an outstanding team. The entire experience was professional, attentive, and seamless from start to finish. Every step reflected your team's dedication,...

Shoutout to Maggie Sun, the EastWest Bank representative, and her team for the exceptional service I received at the Mission Fremont branch. After suspecting I had been scammed recently, I rushed...

I make a deposit today. The dates on the receipt are both wrong and no one bothers to correct it. The stamped date is 1/26 (2 days ago), the computer printed date is 1/30 (2 days later). How can...

East West Bank banking has distinct characteristics. chinatown branches have unlocked doors. branches in the 'burb have locked doors, need to be buzzed in. suburbs, no lines, lots of...

Went there twice, one time to open an account, the other to ask about checks. The staff behaved coldly--- she did nothing wrong, just cold, make you feel you are not welcome here. They have...