Not impressed. I was sold two wedding bands. The rings had to be shipped in and I was told it would take a couple weeks. I had to call the store a week after the rings were supposed to be in to...

Their sales team is bad and also bad. They treated me and my pregnant wife terribly for just wanting a new set of earrings.

Not helpful at all. A few months back, my fiancé and I went engagement ring shopping and went to Zales, Kay and Helzberg trying to find the perfect stone at the right price. When I say that the...

Apparently Kay Jewelers in KC/liberty doesn't want my money. I walked into an empty store & no one greeted me or offered to help me. A man walked in a couple minutes later & 1 of the3 sales ladies...