The guy who is always at the front desk (I think the owner) is amazing. If booking the same day, call before to make sure they have a car!!! He can't control the online system. Very knowledgeable...

I am giving it 1 star because 0 is not an option. The Avis at Fair Oaks Mall called me on the way to pick up a vehicle I booked 2 weeks ago to say they had no vehicles. They sent me to customer...

I made a reservation 11 days in advance of needing a car. This location called me with only 2 hours before the pickup time to inform me they did not have a car available for me. And there are no...

Poor customer service I had a very disappointing experience at Avis. The employee asked me to go get my credit card, but when I returned a few minutes later, he told me there were no cars...

I reserved car online, got confirmation number. I arrived and told they had no cars at all.