On the one hand, the communication with the front office has improved somewhat over the years. On the other, interactions with the drivers has remained the same or deteriorated a bit. The driver...

They do not communicate well. had my child with special needs waiting outside this morning for over 40 mins, bus was running late. had to arrange other transportation when i was already at work....

I don't think this company understands customer service. As a teacher, our fieldtrios can't leave until after 8:30 and ha e to be back before 2:30. This leaves very little time at any destination....

Awful Awful Company. Cannot be trusted ? Very Unreliable. Plan on a call each week from the dispatcher telling you they will either be late or the Driver called out Yet Again ...

My 2 children (one elementary aged and one in middle school) have tried to ride the school bus (run by West County Transportation) for the past two years. When it works, it is great - my kids get...