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Website: hilton.com
Phone: (515) 270-8890
Open now
- Mon Open 24 Hours
8600 Northpark Dr Urbandale, IA 50131 ·799.45 mi
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Amenities
- Wifi
- Parking
- Bar
- Hot tub
- Restaurant
- Spa
- Swimming pool
- Smoke-free
- Family friendly
- Accessible
Reviews
tripadvisorVery expensive for what the rooms are ! We got the “special room rate” for a block of rooms reserved for a wedding, about $60-70 dollars MORE a night than we could have booked online ! And breakfast NOT included, $14.99 for a basic breakfast buffet you find at others hotels but are complimentary to guests ! Items were not even hot ! Rooms were far behind what is expected at $179. per night. Need updating and refurbishing. Would not recommend !
MoreFriendly welcome by Lacy! Check in was very easy. Dog friendly. Warm, clean, cozy room. We will pin this hotel for future travels.
MoreI would have normally stayed at Marriott but my colleague recommended this property as it was close to our customer. Easily accessible off the freeway with plenty of free parking. There is a Starbucks and several other food establishments just across the road. Hilton allow you to check in with the app, and I could choose my room (within the same class) which was nice. The room was ready earlier than the 3pm checkin too. The girl checking me in was friendly. The room was a decent size with a beautiful large TV (and modern built in set-top box for Netflix). Shower pressure was OK. Bathroom was clean, bed was comfortable. There was a super friendly bartender that made a mean Wisconsin sours and the lobby has a cozy feeling to it. The corridors however .. especially on the 6th floor smell like wet dog. No smell in the room, but the public areas (corridors and elevators) were tired and the aforementioned smell.Breakfast was NOT included, and for $16 plus tax and tips it probably wasn't worth it. But to have breakfast on actual crockery as opposed to paper plates was a nice change and the waitress was super friendly.The hotel initially charged the wrong credit card despite me specifying I would pay at the hotel in the booking, but the girl on checkout was able to fix this for me.On the whole a decent Hilton. Not the best I've stayed at, but comfortable enough.
MoreBusiness travelers beware, This hotel does not have a business center or printer.Elevators are falling apart. Ice Machine is broken
MoreDisappointed in this Hilton and I have stayed in many. Very expensive, staff was not friendly and no free breakfast. The facility was nice but I should have stayed at the Hampton Inn.
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