We booked our Hotel to LAX Airport shuttle about 3 months in advance. Reconfirmed prior to our trip a couple of times, once while in LA and then requested a slightly earlier pick up the night before, we got an almost immediate reply every time and then the shuttle was ready and waiting for us when it was time to depart.A great experience with Karmal Shuttle Service - thank you !

Armarion, our driver, was outstanding! He arrived in a timely manner, was professional and very friendly. He loaded all our luggage, and made our ride extremely comfortable, by striking up conversation, and even asking if we were happy with the temperature of the van. Not to mention, the van was nest and clean.

We booked a shuttle from the LAX airport to our hotel in Anaheim. 45+ minute drive -- the driver was a safe driver and exchanged pleasantries. The shuttle was clean, driver was personable and provided a step stool to get up/down into and out of the shuttle.

My group of 5 used Karmel ride share round trip from LAX to Anaheim Hilton. It was a fantastic experience that was hundreds of dollars less expensive than other shuttle services. Ok the way in we were in a larger shuttle bus with other people and on the way back to LAX it was a private van. The drivers texted and called to see if we were ready and picked us up right on time. Great experience!

We took a private van transfer from LAX to Universal Studio. The whole process from booking, confirmation, pickup and ride itself is very smooth. No issue to complain.