I Booked 5days at the Disneyland hotel in December. $9000.00. I couldn't make it. No refund? No reschedule? How greedy can you guys get?

On my fourth call to pay the balance for my reservation. Still have not been able to do so. On one call, I was on hold 2.5 hours for a 20 minute wait time. The phone holding system used 4...

Hold times are ridiculous, and help seems to be nonexistent. I just need a question answered with no way to contact anyone.

Utilized WDTC, showed up at the airport at 5am on a Sunday to discover the flight had been canceled, no recourse at 5am on a Sunday. Family of 6 was split up (including children) . The new...

We used Walt Disney Travel Company to book our trip for our family vacation. We have 5 children so its not an easy task. After booking our trip and receiving our itinerary in the mail i noticed...