I have been working with Tamara Collins, Director at The Urban League. I'm currently unemployed (veteran), they have been a tremendous help to me with my personal and professional life.

My eligibility with the Urban League was approved with no copay in April 2024 and changed without proper communication in September 2024, and owing over $1105 to the preschool my child attends. It...

I was just on the phone with AI for 15-20 minutes trying to reach customer service and no matter what number I pressed it kept repeating the same options. I need to get ahold of someone and don't...

The people in there don't ever seem to be on the same page , first it's you can be in school and receive childcare & then it's you have to be working from another person. I'm on leave for a month...

Horrible customer service. I lost my job during the pandemic and was not in need in of child care. 3 months later things began to open back up and I was kicked off the program. I had to quit my...