This hotel is under construction. The entire second floor is being renovated, so all you hear is hammering on the 1st floor. Worst of all, they can’t make room keys, so a staff member has to let you into your room every time. I wasn’t planning to use the pool, but it is also closed due to construction. The whole experience is horrible.

I have stayed at many Courtyards but this one was not what I would expect from Marriott. The carpet in the hotel stairway and main areas are disgusting with stains and other things. Our bathroom in our room had what looked like a shoe print in dirt in the floor and the shower had mold and smelled awful. The lobby seemed nice which was very deceiving. There was a hotel worker that works in the food area that I saw from my window outside smoking and on the phone for more than 15 minutes. I wouldn’t want them touching my food after smoking. I don’t usually leave reviews but this hotel warrants a review. Marriott you need to do better and fix up this hotel! It’s tired looking and just gross.

The most anti-guest layout ever experienced. Single elevator for entire complex of rooms, located 1/4 - 1/2 mile from the farthest room. Elevator next to Room 272 room assigned 202. Trek is along hallways that are repeated turns and indirect.Hotel has a no outside alcohol policy, sells at inflated prices. Sells in bottles with non-twist off caps with no bottle opener in rooms.Refrigerator unplugged with outlets behind immovable furniture. Heating turned up and excessive when entering the room.Staff is fine and pleasant. Overall clean but a dark atmosphere.Very much not a place for repeat visits.

Restaurant hours and cook are far from acceptable. You need to wait a hr just to put in an order. The cook is running the counter and the back. Same excuse every day. Didn’t even offer coffee. Should put this on our bonvoy since food is included for three days and when didn’t get any food. 9:30a comes around he shuts the light off and gone. Horrible place.

When we booked this property, we knew being a Courtyard by Marriott it should be a quality location, with clean rooms and amenities at a reasonable price. We spend almost all our hotel stays at Marriott branded properties, with the majority at Courtyard. We stayed for 2-nights in Oct 2024. When we arrived, the staff was warm and welcoming but also stressed based on a sold-out weekend due to local events nearby. We were told there was a hot breakfast in the morning for $6.00 (Eggs, sausage, and hash browns) and free Starbucks coffee. When arriving at our King Suite, we opened the pull-out couch for our son, and there was trash under the couch, no bedding to make up the bed and the mattress was dirty. We went to the front desk to retrieve fresh bedding and pillows. Once back in our room, the TV in the King room didn’t work and found used wash clothes in the dresser drawers. The next morning we went down to the front area to find coffee and breakfast and the front desk staff said “They were supposed to be open until 11am but the guy quit this morning after a couple of hours. You’re lucky I pulled the coffee craft from behind there while I could!” We woke up on our second day, and there was no breakfast option or coffee. At this point, we got ready quickly and went to find brunch somewhere else, and we were very happy to leave. We have stayed at Courtyard properties for years, and this has to be the worst one we stayed at in nearly 20 years of family/work travel around Michigan and the U.S. & Canada. The value of what we paid is for sure not worth what we received.