I had a great experience working with Kevin at the Best Buy Geek Squad! He helped me with updating my husband's laptop and took the time to walk me through all the next steps for maintaining it,...

I have been to this store many times and the vast majority of the time (just now, for example) the staff is not interested in providing assistance. I walked around in the computer dept looking for...

I had an outstanding experience with Damon at Best Buy in J'ville. He was friendly, attentive, and most of all - for me - understanding of my needs. He guided me toward the best fit for my new...

Blake is awesome. He's polite, funny, patient, and very clear with his explanations. I went to recycle my electronics, and he couldn't have been nicer.

Good luck getting someone to help you.....they will watch you like a hawk thinking you're going to steal something but will never ask you if you need help........