Yahoo
Sloppy workmanship and structural issues. Scuff marks on never worn ring. Extremely poor stone alignment and inconsistent polishing.
Kay Jewelers Jewelry Retailer ·$$$

Phone: (904) 998-0123

Cross Streets: Near the intersection of Midtown Pkwy and Town Crossing Dr

10281 Midtown Pkwy, Ste 173 Jacksonville, FL 32246 ·548.66 mi

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Reviews

yelp
2.0 23 reviews
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15
Amy S. 05/11/20

This is my favourite Kay Jewelers. I've used this particular location for well over a decade. Yes, employees come and go, but by some miracle, they always have outstanding customer service. I...

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Jay H. 10/23/26

Kay Jewelry - Poor Service and Unprofessional Behavior Bought a bracelet for my wife's birthday. She and my daughter could not open the clasp. I couldn't either. While carefully checking the...

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Rajvi S. 05/19/26

BUYER BEWARE. Do not shop with RUTH GALARZA for your special day/moment here. Pleasant shopping experience turned absolute nightmare. They will over promise and under deliver. UPDATE #3: My...

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Michelle T. 12/30/25

Aida was extremely rude and not willing to accept my online return. It was not until I called the corporate office and they called the store directly to advise them to return it. She was still...

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Kristie B. 02/01/25

RUDE!!! The sales person was rude. Didn't want to even help us. Kept grunting. We have always bought jewelry from Kay but another state. We will never go to this location again!!! Don't waste your...

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