My boyfriend likes to rent from Budget Rental Car since he is a fast break member. We skipped the counter and went to the garage. We didn't receive no faster service at all. The lady at the booth...

Booked as fast break. 20 min later still waiting and no car in sight. Said they were bringing one up. From where? Update: 30 later and still no car! And when we go to the service window and...

One counter open and a long line. Switching back to enterprise. Had fast break pass but was sent back to the counter. The poor lady at the counter was a tad overwhelmed.

DO NOT BOOK WITH BUDGET!!! Absolutely disgusting business practices, bordering on theft. I got 2 cars from them (via Costco) and went to go pick them up on a Friday. For context my reservation...

Would not take my schools credit card even though I had my school ID with me. Said they were holding $739 deposit and would deduct my rental when I returned. Charged by bank the full amount and...