TERRIBLE. Their equipment is ancient, and will not get you the speed you pay for. I had to get my own router, and even then, it was only marginally better. Techs don't know what they're doing,...

We have been losing service all day long. I tried calling customer service and there was a delay which made the call that much worse. At the end of the call, they wanted me to start...

Terrible customer service. Our remote control device began to think on it's own. The volume would randomly go full loudness or go silent. Thinking it needed new batteries, we replaced them. Once...

Service varies from time to time, and they're loaded with surprise fees and charges. They will never tell you exactly how much your bill is going to be.

My husband has to put our CORRECT account number in over 20 times to get to the payment part because it costs an extra $5 to go through a representative so they do it on purpose to get you to have...