The rooms are clean and stocked with everything. Friendly atmosphere. The staff is outstanding. Quiet hotel and average + in price overall. I recommend this hotel, right by Fort Bragg.

We had an exceptional stay at this Hilton Garden Inn. This was our next stop after leaving a very expensive resort. This room at the Hilton Garden Inn was roughly equivalent to the room at the four-star resort. The room was clean and quiet. The location was very good, and there was ample parking. The price of the room was a good value. This will be our top choice for staying in Fayetteville when we visit our son at Fort Bragg.

The management charged me THREE times for 1 room, 1 night stay. Front desk called after midnight, woke me up, to let me know the ledger showed I had been charged twice for the room, but it was the 3rd party booking problem. Not so. THREE charges showed up on my VISA bill. The front desk said the extras would drop off after pending. Again, not so. THREE charges stuck to my VISA bill. 3rd party said not their fault. So, I disputed charges with VISA. That's when I noticed the hotel falsley charged $3 for water we didn't drink! This den of thieves should be investigated for embezzlement. Stay somewhere, ANYWHERE, else but here!

All good except I would have liked to take a bucket and trade cold from the pool and hot from the hot tub as they were both a little too extreme. However, we enjoyed the experience for the first two nights and actually planned to add on some days. However, on the last night (Friday), a couple opened a window in the pool area (January weather) and started vaping in the hot tub. A mother took her children and left. We went back down later and the same couple was in the pool (window still open) and then got out and started vaping in the hot tub again. A staff member came in to check towels and never said anything to them. Room was fine. Staff was nice. Some customers complained about noise from roof work, but we didn't mind as they put us on the 4th floor to be in a room that had not had a recent pet stay. Terrible coffee in the lobby. Breakfast is an extra fee, so we can't comment on the food. We stayed in another hotel the next two nights, and we will try to go there on our next visit as breakfast was included. Not really anything wrong, but nothing great either.

I checked in for a two day stay with my two children. The first evening my daughter spilled Boba tea on the sheets. They called me on my cellphone the day prior to checkout that I had to pay a 200 cleaning fee and that my sheets would be bagged up for me upon my departure, and that my key card would not work until I had paid the money. The next day when I did check out no sheets bagged up at the front. Poor customer services as I see the staff has changed...totally different feel, everything is a money grab