I called to get a cab and they picked up within the first two rings, took my location, and warned me the cab would be possibly a 30-minute wait. The cab arrived within 20 minutes, was extremely...

I would have given 5 stars except for the fact that I have been forgotten several times. I have learned to just call an hour ahead instead of earlier. And I noticed that if it's a female...

Dispatcher was extremely rude. I called back to get an ETA and she accused me of not listening during our first phone conversation. Perhaps she did, but how hard is it to simply answer with a 10...

So we call a cab to Ithaca airport. As we are getting in another walks up and says he has been assigned to share it with us. GREAT move in COVID era. Plus No notice. No discount. Don't use this...

Reserved a cab for 4:40am to catch my morning flight out of the Ithaca Airport. The cab never showed up, and when I called the companies phone number there was no answer several times. My friend...