Yahoo
Toi in the middle. Male who ignored me is to her right
Lack of staff at Avis; Detroit Airport
Only two people serving both Avis and Payless customers.
Very very long line.
Stained seats
Line of people and not moving at all.
2 hour and 17 min wait.  Not worth it.
Sunset, in Detroit Michigan
Avis Car Rental Car Rental

Avis Car Rental Romulus operates one of the world's best-known car rental brands. Avis is one of the world's top brands for customer loyalty. Key Drop-Off available at this location.

Website: avis.com

Phone: (734) 942-3450

Cross Streets: Near the intersection of Lucas Dr and Goddard Rd

Open now

  • Sun 6:00 AM - 10:00 PM

295 Lucas Dr Detroit, MI 48242 ·357.30 mi

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Reviews

yelp
1.5 544 reviews
5 star
36 4 star
17 3 star
16 2 star
23 1 star
452
Derek D. 07/01/26

I had to go through the Better Business Bureau...... My complaint was that the Avis attendant at the rental site is effectively not supported by their employer. They had to scrounge up a vehicle...

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Chris O. 09/07/26

Very disappointing and extremely unorganized experience. The lines were long, and there seemed to be very little communication or coordination among the employees. Several employees appeared to...

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Karen O. 06/16/26

Very disappointed with my recent Avis rental at DTW. I reserved a Chevrolet Equinox for a 16-day rental but was given a Chevrolet Trailblazer instead. While I understand substitutions happen, the...

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Monica G. 09/05/26

This location is always understaffed. I had to wait forever (30) minutes to exit the lot. Other times it was a two hour wait at midnight. However there are times such as yesterday that I just...

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Amanda F. 02/07/26

I rented through Budget. Budget and Avis are partners. I took the shuttle over and I had received a text message that said go to Zone 1 in the lot and take whatever car you want. Well- I clicked...

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