in general the whole hotel smelled musty. stairwell near pool smells like cat pee. room carpet flithy not even vacummed. do not take your socks off. during shower feet were black from dirty carpet. peanut m&m in the middle of the floor when first entering room. had to clean pile of dog hair from around the room fridge when entering room. clean sheets and towels. good pool and breakfast. has big nice family rooms.

There is not much within a short walk but if you jump in your car then it is a different story. There are restaurants and recreation nearby. It is also quick and easy going into Des Moines from here. The hotel was nice, friendly and clean. Breakfast was good. My only complaint was the hot tub being only luke warm comparing to other hotels. I complained and the staff lady said it was the maximum legal temp. I think her temp guage had to be wrong.

The floors in our room were disgusting. It looked like they hadn’t vacuumed in months. The room also smelled like a wet dog. The lady in the breakfast area stood over my daughter while she was trying to make a waffle. The one housekeeper working was eating and sitting on her phone and it took her two hours to clean one room. All staff was rude and unhelpful. Would not ever stay here again.

When we folded out the couch it had used bedding and blankets.A choir group was staying as well and they ran the hallways and knocked on the doors all night long. As well as calling room numbers and hanging up. I know this is not the hotels problem. However, it would have been nice to have the chaperone to be notified and take ownership.

We paid a premium price for a dirty hotel. We stayed here for a sporting event. The pool area was very dirty and the pool looked like it hadn’t been clean in a long time. The elevator was broken, the hot tub was drained. There was white powder all behind the bed which we assumed was for bugs.