I bought aN LG washer and dryer. The kids who came to do the install hooked up the hot and cold water backwards! They didn't text anything before leaving. Had to put in another service call...

I will NEVER Best Buy again. This was an online purchase that their own website advertises 'return to any store. I walked into my local Spring, Houston Best Buy. Guess what? Who knows that you...

I admit that I have noticed best buys customer service getting worse and worse. So I actually bought their total care package for my mother's house and for my own house. So I have 2 of them at a...

Another horrible experience at Best Buy today. I look online to make sure a laptop is in stock before i come. Steph (operations manager) provided horrible customer service, was rude, and was...

Went by today at 7pm. Steel doors shut on one side. Two employees outside not letting people in. I thought they were open until 8pm on Sundays.