they were supposed to pick me up at 1:15pm, called my insurance at 1:35, to find out they weren't here, they said 10 mins untill driver would be here

I booked a trip through United Healthcare for a trip. United Healthcare uses a third party that I believe is called MTM Link. BOTH Alph Medical Transit and MTM screwed up my trip and failed to get...

I gave one because I can't give zero. I was picked up over an hour early and despite my scheduled pick up time of 2 o'clock, my driver decided it was ok to leave a disabled woman and child...

because I can't give a zero! the driver did not show so when I called the number the ride was confirmed from he was asleep!! he was over an hour away so I would be an hour late to check in for my...

This service has arrived late. The first transport driver arrived late, drove wrecklessly, was constantly on the phone with family members, while doing so drove exceedingly fast down a road with...