They did not respond timely to my call to start service. The hardware is in my building but I need to update system and add monitoring.

I only wish there was a negative rating for this lousy company. If you pay your bills on time and can provide proof with a canceled check this company will not service you until they find their...

Today the sales rep came to our new business. He hands me a business card that looked like he got it out from the trash!!! This chump went as far as to threaten me because I told him that his...

What a horrible company. We had Protection One for two years. I guess there was a reason why they offered a cheap price. When we tried to change service to another company, Protection One...

Ever since they were bought by GTCR they have changed and service has suffered. The equipment is leased, which I was surprised to find out, but that was why the wanted to do a credit...