This was our third stay at this property over a 10 year period, each of which was to attend funerals for longtime St. Pete/Treasure Island relatives. The hotel each time provided a great place of comfort and respite making a unfavorable reason for having to travel at least a pleasant one. The hotel and staff were acommodating, pleasant and professional. When needing an extra pillow, sheets for the pullout, and toilet paper, the staff was quick to help and didn't seemed annoyed with my back to back requests. Each time, the breakfast was plentiful, tasteful, and reason we decided to return to this hotel the 2nd and 3rd time. The facility is aging and is overdue for a refreshh as far as furniture, fixtures and equipment go. Out beds (including the pullout) were still suitable for a hotel and served their purpose and were above average in condition compared to other hotels of the same age. The shower had great water pressure, hot water, and sinks, tubs, and floors were in top clean condition for their age. We were told this hotel is scheduled for a refresh in early 2027 and knowing that, we'll probably return again for the next funeral we have to attend. But knowing we have a conistently clean accommodation is also part of that decision too. I enjoyed the fact the pool was open till 10pm. After a long and emotionally exhausting day, it was truly nice to just float alone in the pool at night and be able to lookup at the night sky and relax. The pool and surrounding area were clean. Tables and chairs in working order, however the umbrellas were torn and overdue for replacment. The fridge and microwave in our room were clean and appreciated. So was the oversize desk separating the living/sleeping area. There was an akward desk lamp that seemed out of place, but we moved it just fine to be able to see the tv. The A/C was a standard hotel PTAC unit that made the expected amount of noise but let me tell you, that think put out the BEST AC I HAVE EXPERIENCEC IN A FL HOTEL IN AGES!!! The filters checked clean so please be sure to pass along the appreciation and notice to your maint staff. Properties across FL should take note of such pracitces! We were also traveling with a service animal and the hotel had two great shaded areass to take our dog for relief. The hotel lobby was large and clean and during the first two visits, was a great meeting spot for other relatives staying at the hotel, and a few of our local family to come gather, rememberk, relfect, and share coffee. Please share this with your staff and we await to see the refresh on our next return.

our stay was horrible. Since the moment we received our room we noticed a mold/wetness smell from the room, the rug was dirty, staff did not even put a fresh roll of toilet paper. To make everything worse we noticed bed bug bites on our skin on our way back home. I would not recommend staying here at all!!!!

The location is approximately 5.6 miles from beach which is great if going to Clearwater Beach everyday. But that was the only good thing about this hotel. All the hallway rugs are disgustingly dirty. The room appears clean until you realize it’s not. No bureaus to put your clothes in. They have an office desk with a 3 tier metal pullout ( what you would store your copy paper and office supplies) for your clothing. 5 hangers in a dirty closet, asked housekeeping for 4 more hangers, told I will bring you some but never returned so went to the front desk only to be told we don’t have any extra hangers. Strike 1. I brought some snacks for the in room microwave but it was dirty so that was definitely out! The mattress was a disgrace, very saggy and lumpy, it needed to be replaced years ago. Strike 2. The A/C unit when the condenser kicked on it was very noisy especially when trying to sleep. Strike 3. The breakfast selections in the chaffing pans were not good. Potatoes, mostly sausage patties or sausage chunks, biscuits and sausage gravy, frittata. Never any bacon or ham always sausage. I only ate an english muffin everyday. The only laundry room which consisted of 1 washer and 1 dryer for the entire hotel is on the 3rd floor. It takes credit card and costs $3 for 60 min. I needed to dry my damp beach clothes for 20 min but you have to pay for 60 min. The shower had some mold on the caulking and the flush handle has to be manually pushed up after use or the toilet runs nonstop. I’ve stayed at many Hiltons and this by far was the worst And definitely not what you would expect from Hilton. Will not return.

Not a standard Hilton property. Property Needs to be updated. Location was great snd some staff members were able to mitigate the infrastructure issues.

Great stay & location . Friendly staff and good breakfast