I don’t even know where to start with this establishment! Whether I began with my awful experiences or my conversation with the owner. My fiancé and I booked a couples massage for the new year, which was one of the biggest mistakes. The massage therapist, Valery, talked to me face to face prior to the massage and mentioned nothing about getting a facial and a “LOTION HAIR TREATMENT”! If you’re anything like me, you like to do your hair and make-up when you go out. The massage was below average; she covered me in lotion and would leave me uncovered for quite a while. But, just before the massage was over, the therapist was massaging my neck, and by the time I knew it, my face was covered in fragrant lotion, and so was my hair. She had rubbed lotion all over my face and then rubbed it throughout my hair like it was conditioner! The women didn’t even ask for consent before giving me a “facial massage”! I’ve never had anyone do this to me; it will undoubtedly be the last! I did receive a call from the owner a few days later! One of the most rude owners I’ve had the “pleasure” of talking to. The owner said it was my fault because the therapist had confirmed with me about getting a facial and scalp massage. I told him if I would have confirmed prior with the therapist Valery I would have said NO to a freaking facial massage. Had there actually been a facial massage, I would have felt differently. But that was not the case; it felt like she intentionally did it to be rude. It didn’t even seem like the owner, Scott, cared. He was more worried about telling me what the massage therapist do. He didn’t care to hear about how it made me feel or how he could have improved my feelings about his business. On top of that, he did not even apologize for what had happened to me. This wasn’t the first time I’ve had a bad experience with this place. If he had taken the time to hear my complaint and sympathize with me, I wouldn’t be writing this review right now. It wouldn’t surprise me in the least bit if I received a not-so-professional reply from the business owner, Scott after I post this. I believe all people should be given the benefit of the doubt, but in this case, I’ve never been treated so poorly. As a business owner myself, I would never belittle or talk to them the way I was spoken to today.

My boyfriend and I went for a couples massage and we got a free bottle of massage oil to bring home! It was an amazing time!! The office staff was so friendly and the therapists were wonderful! The place is very clean and reasonably priced too! Can't wait to go back!!

Personal attention, clean environment, friendly staff, and a marvelous therapist! Highly recommend The Massage Store.

Anli is amazing! She takes the time to find out exactly what needs extra attention and really seems to care about my comfort! I was also able to get a same day appointment, which was very helpful.

Greatest place for a massage in Mesa County! Wonderful therapists and professional office staff. Very reasonable prices, too. Love the monthly membership plan option. Couples' massage. Holiday specials. They have it all! 5 Stars!