Update: after going through the BBB and writing these reviews on Yelp and Facebook, Impact has cancelled my account and will be refunding me for the months billed since the formal cancellation...

Impossible to cancel. I have sent 3 emails and one phone call over the last 4 months and cannot get my service cancelled. I've had their service for over 10 years with no complaints, but now...

This is worst service I ever had used.I used it for a Year for Personal international/domestic calling and the service was horrible.Customer is at the mercy of customer care who never respond to...

I have had phone service with this company for ten years. On Wednesday 2/8 our phone line went down. This is a business line and our credit card machine is connected to the phone line. We cannot...

If I could rate this company less, I would. DO NOT Even consider letting them provide your phone service! Our company has had trouble for over a year and the five second dead air on transferred...