
Welcome by Storz & Bickel ! In 1996, Markus Storz began with the development of vaporizers and filed a patent for the removable valve balloon of the "volcano inhaler" in January 1998, followed by the patent filed in August 2000 for his invention of the heating block as a heat exchanger for "hot air extraction inhalers". In the same year, the company "Vapormed Inhalatoren" was founded and the production and sale of the "Volcano" vaporizer began. Jrgen Bickel was one of the first customers. The continuously increasing demand required restructuring, so in December 2002, "Storz & Bickel GmbH & Co.KG" was founded. Markus Storz and Jrgen Bickel became equal partners and pressed quickly ahead with the expansion of the company. In April 2004, new offices were opened on "Rote Strasse" in Tuttlingen, Germany, and in March 2005, the subsidiary "Storz Bickel America, Inc started business in Oakland, California in order to be able to offer American customers direct and quick sales and repair service. Today ( status: Oct. 2010 ), Storz & Bickel presents itself as an innovative, growing company with 32 employees in Tuttlingen and 5 employees in Oakland. From Research and Development to Quality Assurance, Production, Sales and Shipping, everything is located under one roof here. This constellation offers our customers the guarantee of high-quality products with an ideal price/performance ratio and, last but not least, first class service. Since December 2009, the Storz & Bickel company has been certified as a manufacturer of high-quality vaporizers according to DIN EN ISO 9001. Storz & Bickel is therefore the first and currently only manufacturer of herbal vaporizers which has a certified quality management system recognized around the world. The implementation of the quality management system impressively confirms the high quality of our production processes. All operation procedures are systematically inspected and evaluated every 3-6 months by an independent testing institute. If you desire to visit us at Tuttlingen ( driving map ), we look forward to welcome you and to have the opportunity to demonstrate our products and to update your information.
Website: storz-bickel.com
Phone: (510) 451-1553
1078 60th St Oakland, CA 94608 ·2336.72 mi
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Reviews
yelpThey could definitely work on their communication but if you follow the instructions they provide you, things work out. Nothing beats the Volcano vaporizer even after 20 years. I just had to send...
MoreTraaaaash trash trash company! They have a great product and used to be a good company but having to wait two months for an item and finally requesting a refund because they just give generic copy...
MoreAbsolutely the worst company in reference to communication! I never experienced a worst purchasing process. It was so bad I didn't even know if I was going to receive the product! I did 2 months...
MoreNon-existent customer service; avoid unless necessary. 1. 02/22/2021 Went to the physical location in Oakland (where I live). Rep told me I had to order the product online and pay $8 dollar...
MoreWorst customer service I've ever seen by far. Very disappointed and I will never purchase another Storz-Bickel product again. Unfortunately, I only have bad things to say about my experience...
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