I'm updating my review to say that they now have a system for returns! One line for in store and another line for online (kind of cumbersome if you have both, but it's okay!). They have a self...

I love you, Zara, but your South Coast store manager was arrogant and rude. I understand company policy, but did it have to be handled that way? I shop at the Cerritos Zara often and was eyeing a...

Whoever is running this store should be let go with that attitude. It's sad that we come here to purchase items we want and leave with the worst customer experience. Horrible attitudes, no help,...

This Zara is my favorite. They always have the most amazing items and sales. The lines are long but it's worth the wait for some of the things you get for the sake price. Nice selection of fancy...

I had an absolutely horrible experience at Zara. What should have been a simple 30 dollar return turned into a frustrating ordeal because the so-called manager on duty had zero customer service...