We experienced very poor customer service at this location. It reminded us of an old Seinfeld scene about a rental car agency that could not fulfill their reservation. This happened to us in real...

The place is a scam. For the second time, I used Thrifty for a car out of DCA, and for the second time they had no cars available. Atrocious customer service. One person working the desk with the...

Zero stars. Canceled our reservation without informing us so we were stuck in until middle of the night with no options. Had to take the shuttle back to the airport and take a cab. I can't even.