Nikki and Vicki were both extremely helpful in finding the bracelet I wanted to purchase by securing it from another store out of state. Both of them went above and beyond to assist me. Thank you.

Zales has terrible customer service. I received a necklace for Christmas from my son in Florida. It was not the correct size so I wanted to exchange it for a longer chain. The 2 longer chain...

Amazing customer service, super helpful and did not pressure us to buy. Genuine help and support from an amazing team. Nice job to the manager Justin!

To update our post, we were basically told we were liars by a Zales Customer Service Rep and confronted about the security call from Zales (to confirm our purchase) which we did receive on our...

Bought a ring that was rose gold. Ordered the ring in my size (8). When I got it over a month later you could tell it was just sizes and they didn't even bother to replate over the silver with the...