We took our grandchildren there so they could burn up a little energy while they stayed with us. It is a good place for young children

I had my sons birthday there where I paid $300.00 for 9 children! But the child and friends had a good time until they started pushing us out before the time and telling us we have to go as the pouring rain came down and we were waiting for parents to pick up! I had already set up an event for the next couple of weeks for fundraiser where the owner was so excited to have us said whatever we need....sad to say not the story...he changed it from we will do anything to angry man when not enough people showed up and they said oh NO WE ARE NOT STAYING OPEN TILL 7 if only ten people show up and he was not giving any money to the children. He charged us $9.00 after the first time we agreed $8 and $ would go to the group..but he didn't remember that! Six more families showed up for it was from 5-7 but they told them NO at 5:50! I have a restaurant and if someone comes in 5 min to closing we serve them with kindness! We will not be returning for someone to be so mean!

My parents and I took my daughters (13 and 10) during Spring Break. They had a very good time. The entire place and all bouncy houses were very clean and well kept. There was sufficient seating for us older folks to watch the kids, and the snacks were sufficient to fight off the munchies.

I don't normally write reviews on trip advisor, but having seen the few bad reviews of Pump It Up I had to tell my experience. I have 4 children between the ages of 3 and 7 and have been coming to Pump It Up for 5 years. It is always spotlessly clean and incredibly safe. I have been to their open bounce sessions and to tons of parties. The staff are always amazing and the kids have a great time. There really is so little to do for kids indoors and this place is the best option. Having been open for 7 years (i think) I'm sure some people have had a bad experience, but don't let the bad reviews put you off! This place is great

TERRIBLE EXPERIENCE!! My family went to pop-in-playtime. There was 75-100 kids minimum, they only had one room opened with 3 small bounce areas for the first hour. The kids were literally on top of each other. There was ZERO supervision by the employees. There were older children who were flipping off the sides of the walls, climbing the slides backwards, jumping off the top of the smaller slides, etc. My 2 and half year old was kicked and jumped on several times until I could pull her out of the one bounce house, the one employee was too busy playing with hula hoops to see that kids were getting trampled. While this employee was playing with the hula hoops, she accidentally left go of it and just missed hitting my disabled stepfather in the face by an inch or so. To top it off, this same employee came to my younger brother who was under my mother's and my supervision the ENTIRE time we were there and accused him of punching another kid. She walked up to my brother and NEVER asked my mother or me if she could take him away from us (he is 8 yrs old), she then took my brother away from us, we followed to see what she was doing and she started accusing my brother of punching another kid. She never asked if he did it. After the other child realized he incorrectly pointed my brother out and it was actually another boy, she NEVER once apologized. Instead, she had an attitude with us, I guess from embarrassment. She then went to other staff members and continued to say my brother punched another kid even after the boy said he pointed out my brother incorrectly. My brother is much more disciplined than many of the kids who were there and would NOT punch another child. We spoke to the manager and she refused to refund us any money. Also, the bounce houses were not very clean, my daughter's knees and socks were filthy when we left there and we were there just a little over an hour. DO NOT TAKE YOUR CHILDREN HERE UNLESS YOU ARE OK WITH YOUR CHILD BEING MAULED BY UNDISCIPLINED CHILDREN BECAUSE THE STAFF WILL NOT SUPERVISING ANYTHING!!!! I DO NOT UNDERSTAND HOW ANY PARENT COULD TAKE THEIR CHILD HERE AND NOT FEAR FOR THEIR CHILD'S SAFETY!!