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Website: choicehotels.com
Phone: (408) 241-3010
Open now
- Mon Open 24 Hours
2930 El Camino Real Santa Clara, CA 95051 ·2328.32 mi
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Amenities
- Wifi
- Parking
- Spa
- Smoke-free
- Family friendly
- Business center
- Accessible
Reviews
tripadvisorGood rooms and amenities Very professional Breakfast was good
MoreDue to the World Cup being held in the area, there was no better place to stay. This place is horrible, dirty and old lots of noise people are walking the parking lot at all hours of the night. The Management (Jorge Ramos) is Corrupt - He charged me for a night I did not stay. Jorge Ramos is rude and unprofessional the lady from the kitchen is just looking at you making sure you do not take any food. I would not recommend this place to anyone! Best to sleep in your vehicle or find another place to stay.
MoreHorrible horrible HORRIBLE! Please do not stay here especially with young kids. We found 3 cockroaches while staying here when we told the front desk he said oh ya. Room was also very dirty everywhere especially blinds had visible stains. Beds very uncomfortable and also dirty. Shower had bad pressure and also (you guessed it) very dirty. I know it’s cheap but save the trauma and go down the street to a much cleaner hotel at least cockroach free. Almost ruined our vacation if we didn’t make a point to stay in the room as little as possible.
MoreThis was fine for a one night stay. Our room was OK for our short stay. Location was convenient. The room and batch were basic. Bed was OK. The floor was old linoleum. The TV reception was very poor (on the first floor, if that made a difference.) Breakfast was OK with eggs, the usual Quality Inn fare. The front desk people were functional. We would consider this place again but would also look around.
MoreWe stayed at this hotel the day before our return home flight. The room was clean, and the bed was comfortable. Breakfast in the morning had a good enough variety for us to have something to eat before we travelled (yogurt, cereal, fruit, waffles, etc.). We did have one concern while we were here, and I was disappointed with the response I received from the employee I spoke with at the front desk (I am guessing, but I assume she was the manager's wife). A credit card is required to check in, as is the case with every hotel. We checked in around 4:00 p.m., and I woke up the next morning to emails thanking me for my purchase on my PayPal account from late the night before. I searched the company, and it was in the same area we were staying (keep in mind this is the ONLY place I used my credit card in this city, and we were in town for less than 24 hours). I approached the front desk staff member about it when we were checking out and indicated that I didn't want to accuse anyone of anything but that it was something I thought they should be aware of. She argued with me and became defensive, saying that it was not possible that it was anyone from the hotel staff because they treat their staff like their children, and none of them could do that. I reiterated that I wasn't accusing anyone in particular but that they should look into it. On a side note, I've been struggling to get a refund from PayPal because they say it is similar to my regular purchases on my account (I use my account to order my child's hot lunches at school twice a year from our home country in a different currency—Canadian—and this was a purchase in USD for a thumbnail clipart for a video game in the same city as this hotel). To sum up, we wouldn't stay here again because of this incident.
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