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Exterior
Exterior
Double Queen Guest Room
Living Area
Lobby Fireplace
Meeting Room
King Bed
Suite Living Area
Living Area
King Bed Guestroom
Hilton Garden Inn Omaha West Hotel

Hilton Garden Inn at Omaha West offers guests a comfortable home away from home. Located at the heart of the city's many attractions, shopping destinations and business centers, the hotel is perfectly poised amidst the city's best. The rooms are simple, yet elegant, with tasteful furnishings and modern conveniences. A variety of room types are available, ensuring that each guest's individual needs are catered to. Start your day with a workout at the fitness center, or indulge in a sumptuous breakfast prepared just the way you like it. Feel the day's stresses float away as you languish at the pool, and allow the whirlpool's water jets to soothe your bodily aches. While there are several dining options nearby, the Great American Grill at the hotel offers delicious meals within the comfort of the hotel itself. The well-equipped business center and flexible banqueting facilities, make the Hilton Garden Inn a great choice for private functions, conferences and meetings apart from appealing to leisure travelers.

Website: hilton.com

Phone: (402) 289-9696

Cross Streets: Near the intersection of Chicago St and Village Pointe Plz

Open now

  • Sun Open 24 Hours

17879 Chicago St Omaha, NE 68118 ·919.50 mi

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Amenities

  • Wifi
  • Parking
  • Bar
  • Hot tub
  • Restaurant
  • Spa
  • Swimming pool
  • Smoke-free
  • Family friendly
  • Business center
  • Accessible
4.5
598 reviews
5 star
347 4 star
143 3 star
58 2 star
28 1 star
22
Tripadvisor traveler USAtraveler365 09/28/26

Bed was one of the most comfortable ever, room was clean and everything was in order. Pool was cold, but acceptable in a combination with a hot tub, because hot tub was perfect. If you don’t count their restaurant, customer service was excellent. We were going to have a dinner at their restaurant, but bartender/waitress’s attire partially reveled cleavage, so we went someplace else. Came back to their restaurant in the morning and this time waitresses were dressed, but service was horrible. They did have signs posted all over the hotel that it is going to be a limited menu at breakfast and shortages, but still, this was unacceptable. Had to stand in line just to get a scoop of eggs and a choice of shrimpy sausage or cheap bacon. and to get called “honey” by the lady cook/waitress. Had to beg for food for $12.99 per person. We stayed there a lot through the years and their great customer service, hot tub and a super comfortable bed are the strong points for us, so I am going to go ahead and rate it at 3 stars, but the restaurant situation is unacceptable.

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Tripadvisor traveler SammybigS 07/16/26

It was fine. Nothing special. Front desk was polite and efficient. Older property...decent condition. The refrigerator in my room did not work (rm# 209). Otherwise, no issues. Would probably stay here again for work...for 1 night it's fine. Thanks.

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Tripadvisor traveler USAtraveler365 10/07/25

We stayed there in 2021 for thefirst time & it has become one of our favorite hotels since. One of their strong points is an excellent customer service, especially Jeff, whose customer service is simply outstanding. Being able to use a hot tub contributes to a great stay. There is also a pool & a fitness center. Rooms have been renovated & we always enjoy a super comfortable bed & an overall comfort of the room. It’s a nice location for us, close to nice restaurants & upscale shopping. Even though their breakfast situation is not the best as far as breakfast staff & value, we still usually buy breakfast & still able to enjoy it. The omelettes are actually pretty good. Our most recent stay in September was very enjoyable as always & we are looking forward for our future stays with them.

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Tripadvisor traveler Tom H 08/21/25

This was the third time staying at this hotel for us. Everything was perfect for our over night stay. Hilton App for check in choosing our room and digital key worked flawless with no need for front desk stop. Every employee was courteous. Thanks Hilton Garden Inn!

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Tripadvisor traveler Kathy S 08/16/25

Meghan and Rachel were very kind and helpful. Clean quiet rooms, good breakfast. Great location. Staff very helpful, thanks for everything

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