For the past 8 years I have taken my 3 dogs to Animal House. Dr. Rakestraw and staff are professional, compassionate and friendly. They make sure I understand how to care for my pet before I...

Will never understand why people are unfriendly in a customer service role or the one who answers the phone lines. Called to obtain my 79 year old fathers dog's records to provide to our new...

Very poor customer service, called to request our records for our two dogs and was told we had to wait a minimum of 24 hours to pick up our records. The receptionist was extremely rude to my wife....

Customer service is non-existent from the receptionist/vet tech. She is excessively rude and and makes zero effort to show any appreciation for customers/clients. If you can look past the...