I've been working with Eugene Thompson for quite a while and I have not experienced customer service at such a high level as with him. He is very personable and goes the extra mile to help you...

Walked in today 3pm. Waited 20 minutes to see if a banker. I listen two guys standing in cubicles discussing Vegas trips. 20 minutes, no bankers are all busy says the clerk. Maybe if I...

Came by to deposit cash after hours and neither atm was working. I got hit with over $100 in overdraft fees because their equipment wasn't working. And it's not working half the time. Now I have...

My wife uses this Chase branch and is happy enough with it. I went to their drive thru and asked to break a couple $100 bills I had left from the drive out here from the Midwest. The teller asked...

Terrible customer service. Made an appointment, asked specifically where we should go when we arrive, were told that we were to wait in the lobby until our banker was available. Arrived on time,...